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Ghost customer service +++++

4K views 8 replies 5 participants last post by  slow10ker  
#1 ·
Just got off the phone with Oliver at Ghost. What a good guy and what a great company. I(being the smartest man in the world) installed my Ghost Edge improperly in my Glock 43. Apparently, I'm not the only dumb ass in the world. As soon as I told him he problem he told me what was wrong and how I did it incorrectly and helped me fix it while I was on the phone. Terrific customer service!
Incidentally, this 43 is slightly different than the other Glock models.
 
#5 · (Edited)
Would you care to elaborate on what you did wrong and what the fix was? Your post is not too helpful in that regard. There are certainly others who might benefit from your error.

I'l try to explain this as best I can. What I did wrong was simply punch the rear pin out and lift up and the trigger housing comes right out. I took the old connector out and put the new one in. Put the trigger housing back in put the pin in and reassembled. Done. No, not at all. Take the slide off and point the pistol to your left and look down. Coming off the top of the trigger bar is a cross called the cruciform. Mine has the number 33363 printed on it. I suspect this might be a Glock part number. As you're looking down at the cruciform the left arm of the cruciform has to go under a little lip on a bar beneath it. I was unable to find the name of this part and have looked everywhere for a schematic that shows it but couldn't find it. It MIGHT be the trigger housing spring but I'm not sure. The only way you're going to get the cruciform under this lip is to take the trigger pin out and the locking mechanism out. To do that you have to get the trigger pin out. What a job. It took me 15 minutes to get the trigger pin out. You have to push forward on the slide release lever and giggle it up and down and backwards and forwards while maintaining pressure on the pin from left to right. DO NOT TRY TO HAMMER IT OUT! Eventually by manipulating one of your three hands it will suddenly push right out. Believe me, that's the hardest part of the job. Hope this helps. One last thought. If the cruciform is in correctly the first number 3 to the far left will be covered. All you'll see is 3363 instead of 33363.
 
#7 ·
Would you care to elaborate on what you did wrong and what the fix was? Your post is not too helpful in that regard. There are certainly others who might benefit from your error.

I'l try to explain this as best I can. What I did wrong was simply punch the rear pin out and lift up and the trigger housing comes right out. I took the old connector out and put the new one in. Put the trigger housing back in put the pin in and reassembled. Done. No, not at all. Take the slide off and point the pistol to your left and look down. Coming off the top of the trigger bar is a cross called the cruciform. Mine has the number 33363 printed on it. I suspect this might be a Glock part number. As you're looking down at the cruciform the left arm of the cruciform has to go under a little lip on a bar beneath it. I was unable to find the name of this part and have looked everywhere for a schematic that shows it but couldn't find it. It MIGHT be the trigger housing spring but I'm not sure. The only way you're going to get the cruciform under this lip is to take the trigger pin out and the locking mechanism out. To do that you have to get the trigger pin out. What a job. It took me 15 minutes to get the trigger pin out. You have to push forward on the slide release lever and giggle it up and down and backwards and forwards while maintaining pressure on the pin from left to right. DO NOT TRY TO HAMMER IT OUT! Eventually by manipulating one of your three hands it will suddenly push right out. Believe me, that's the hardest part of the job. Hope this helps. One last thought. If the cruciform is in correctly the first number 3 to the far left will be covered. All you'll see is 3363 instead of 33363.

Just a heads up for next time, push down on the slide stop lever inside the frame near the spring while pushing the pin out and it comes out easily. I had a terrible time getting mine out the first time until someone told me the trick.