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I do gun shows in Indiana and Texas and we install A LOT of TruGlo's. We have never had any returned for any reason. I will say there was a batch of sights we got for a show where the hole punched in the slide was a little larger than the sight post. Normally we crimp them in with a pair of Knipex pliers, locktite the threads and the post. It may be you got one that was just a little off in size.
 
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