I just got my Glock a few weeks ago and after the purchase I just had to go to their website and go to their store.. I made a purchase of a hat and a tshirt. When my package arrived it was a completely different order and merchandise. So I emailed them and said whoa.. Did I make a bad choice, How is the other customer service when I need it... I had a package the next day with the correct items I ordered plus a bunch of free stuff they sent me for my troubles. They sent me enough free stuff to sell and put towards my next Glock.. So heads up company and went above and beyond what I expected..I was impressed!!!