I had to send my wife's kel tec PF9 in for repair due to multiple issues. It came back worse than before. I am positive it has a bad extractor but they did not change it. So I have to send it back. Three shooters shot it and all had the same failure to extract. We tried two types of ammo as well. Pretty aggrevating. I know this is a low cost pistol but come on it is supposed to be reliable. I bought it due to low cost AND it got a good review in Gun Tests magazine. Not too impressed with the customer service.