I am posting this to see about getting some input from those of you that have dealt with Glock CS and was wondering about the overall experience that you may have had with them. From the first time that I called in, it seems that I always get someone on the line that is being bothered by my call. After getting the label info emailed to me, I called back to ask a question about the return delivery only to get the same type of response....again, like I am being a bother. Don't get me wrong, I am not expecting anyone to jump through hoops but I was only asking a simple question, during both calls, about my Glock and wasn't too crazy about having to pry an answer out from the guy on the other end of the line. I've heard both good and bad things about them and really hope that my G17 comes back with a resolved issue so I won't have to 'bother' that department again. Has anyone else had these types of problems? I wouldn't want to sell my G17 just because I wouldn't feel comfortable for bothering their tech service if my Glock would ever require repair again. Unfortunately, I don't have any Glock Armorers in my area. Thanks for any input.