Has anyone had any work done by Cold Bore Customs? They specialize in grip reductions and texturing. I've visited their website and they do very quality work at an affordable price by the looks of the gallery of photos. I'm very interested in getting a grip reduction done on my G26 Gen 4, but they request to be contacted first before shipment. So, after 3 e-mails and 2 attempted phone calls, they haven't contacted me!!!! Has anyone had a similar experience with the poor customer service of this company? Don't mean to be so critical, but this ridiculous! Feedback please!