I don't know where you are from. I'm from Kentucky and I've always walked in got what I wanted and walked out with it the same day. Even with my ccw permit they make a call while you are filling out the paperwork. So unless you don't have a ccw permit I can't say if it's normal or not. I've bought 3-4 guns in the last 6 months with no troubles or had any waiting period. Sounds fishy to me though.